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Destinations can receive Incoming Calls |
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* = Free Incoming while at this destination. |
Afghanistan
Albania
Algeria
Andorra
Angola
Anguilla (U.K.)
Antigua/Barbuda
Argentina
Armenia
Aruba (Netherlands)
Australia*
Austria*
Azerbaijan*
Bahrain*
Bangladesh
Barbados
Belarus
Belgium*
Benin*
Bermuda (U.K.)
Bhutan
Bolivia
Bosnia & Herzegovina*
Botswana*
Brazil*
British Virgin Islands
Brunei
Bulgaria*
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Chad
Chile
China
Colombia*
Congo
Cote D'Ivoire/Ivory Coast
Croatia*
Cyprus*
Czech Republic*
Denmark*
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt*
El Salvador
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Equatorial Guinea
Estonia*
Ethiopia
Faeroe Islands (Denmark)*
Fiji Islands
Finland*
France*
French Guiana (France)
French Polynesia
Gabon
Gambia
Georgia
Germany*
Ghana*
Gibraltar (U.K.)*
Greece*
Grenada
Guadeloupe (France)
Guatemala
Guinea
Guyana
Haiti
Honduras
Hong Kong (China)
Hungary*
Iceland*
Indonesia
Iraq
Ireland*
Israel*
Italy*
Jamaica
Jordan
Kenya*
Kiribati
Kuwait
Kyrgyzstan
Laos
Latvia*
Lebanon*
Lesotho
Liberia
Libya
Liechtenstein
Lithuania*
Luxembourg*
Macedonia
Madagascar
Malawi
Malaysia
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Maldives
Mali
Malta*
Martinique (France)
Mauritania
Mauritius
Mayotte (France)
Mexico
Moldova
Monaco
Mongolia
Montenegro
Montserrat (U.K)
Morocco*
Mozambique*
Myanmar/Burma
Namibia
Nepal
Netherlands*
New Zealand
Nicaragua
Niger
Nigeria*
Norway*
Oman*
Pakistan*
Palestinian Areas (Israel)
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland*
Portugal*
Qatar
Réunion (France)
Russia
Rwanda
Samoa
San Marino
Saudi Arabia*
Senegal
Serbia*
Seychelles
Sierra Leone
Singapore*
Slovakia*
Slovenia*
South Africa*
Spain*
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Sri Lanka
St. Kitts & Nevis
St. Lucia
St. Vincent & The Grenadines
Sudan*
Suriname*
Swaziland*
Sweden*
Switzerland*
Syria
Taiwan
Tajikistan
Tanzania*
Thailand
Togo
Tonga
Tunisia*
Turkey*
Turkmenistan
Turks & Caicos Islands (U.K.)
Uganda*
Ukraine*
United Kingdom*
United States
Uruguay
Uzbekistan
Venezuela
Vietnam
Yemen
Zambia
Zimbabwe
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Activating Your Service:
Simply make a call in order to activate your International SIM card. Your service is valid for 12 months from the day of activation. Recharging your SIM card (adding talk time), extends the validity for another 12 months from the day you add the credit. Please note that while the service does work in North America (in areas with GSM coverage), the service is intended for use overseas and therefore, placing a call from your handset in North America is expensive.
Your Phone Number:
You will have a UK phone number, regardless of where you are traveling. Your phone number will be clearly marked on the SIM card packaging.
Checking Your Credit:
You may check your credit at any time by dialing 187 on your handset. This is a free service. You will receive a text message with your current credit. You will also receive an SMS text message after each call notifying you of your current credit.
Adding Talk Time to Your SIM Card:
You can add talk time at any time - together with your purchase as well as prior to and during your trip. Simply call on our phone number included in package and we will immediately add talk time for you using your account information already on file or an alternative credit card. Additional call credit is $29 for 30 minutes of talk time (for most popular destinations). Each time you add call credit or “recharge” your account, you will extend your service life for an additional 12 months from the date of the recharge. Previous call credit will accumulate to your new call credit.
Making and Receiving Calls:
When you make a call, charges begin only when the other party answers the call or if the call goes to voicemail. Outgoing and incoming call charges, where applicable, are based on 60-second intervals.
Voice mail:
Your voice mail is already activated. You can access your voice mail system from your handset. (It's the cost of a call to the UK.) From your handset, you dial a 3 digit number as per our instructions and follow the prompts to listen to messages. You will receive a text message alerting you of any new voicemails.
SMS:
You can send and receive SMS text messages from your international cell phone. However, we nor any carrier be responsible nor guarantee that you will always be able to send and receive SMS messages in all circumstances and in all countries. SMS text messages are free to receive and are $0.60 to send, regardless of the country.
Other SIM Cards:
If you should choose to buy a Package , you are not "locked" into only using the SIM card that comes with the package. If you would like to use a Country Specific SIM Card in your phone, you may do so. (Obviously, if you have an unlocked GSM phone, the card will not prevent you from using other SIM cards in your phone.)
A Country-Specific SIM Card is usually advantageous if you plan to spend a certain portion of your trip in a specific country (or countries) in order to take advantage of that country's rates, usually including unlimited free incoming calls. Please click here for a list of our Country Specific SIM Cards.
Service Life:
The service life of your SIM card is 12 months from last use. You will need to have call credit on your prepaid account to make or receive calls or use value-added services like balance and voicemail retrieval. To extend the life of the card another 12 months, you must make or receive a call or send an SMS message.
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